Organizational welfare through action-research: The case of a social cooperative

Diletta Gazzaroli, Chiara Corvino and Chiara D’Angelo have published their action researching into the question of how working people can be supported to feel better in their working lives. They write:

“We were interested in bringing an action researching approach to the topic of corporate benefit and welfare plans within the specific organizational contexts of social cooperatives.  These plans have gradually expanded to include new measures and initiatives aimed at the needs and demands for services in the fields of illness prevention, health promotion, care for the elderly and family members, as well as supporting education and university training, and other avenues of culture and leisure.

Social cooperatives are social enterprises aimed at the realization of services to individual persons (Type A) or in meeting the occupational needs of disabled people and people with social disadvantages (Type B). In the social cooperative, there is an inherent organizational mandate to develop an environment where the growth and well-being of members are not subordinated to economic and financial interests. Precisely because of this nature, organizational welfare and benefits can be conceived as a circular model, through listening to people and involving the entire organizational structure. 

In this article we show how action research promoted actionable knowledge to co-create and develop an effective transformation process of Rete CAUTO organizational welfare and benefit. The research involved 29 participants with different roles and functions within the cooperative, who together with the researchers co-constructed key points to develop welfare in a social cooperative.

The DOI/forever link for Gazzaroli, D., Corvino, C., & D’Angelo, C. (2023). Co-creating organizational welfare through action-research: Insights from the case of a social cooperative. Action Research