Abstract on behalf of Päivi J Tossavainen This paper promotes the value of including many stakeholders in service development. The experience of co-creative service development is examined through the lens of action research. Engaging multiple stakeholders in face-to-face, in simultaneous joint activities, from various organisations, with different levels of hierarchy, and dissimilar positions, may increase […]
Read More...Blog post by Alfredo Ortiz This blog is in response to David Week’s post last week. Thanks for these insights David. I also feel the constraints of funder agendas and my colleague Kent is particularly interested in the constraints that control/quantitative evidence movement is generating. At the same time, I have been fortunate to have worked […]
Read More...Blog Post by David Week I think this is your most critical insight: “I’ll add one more–we believed ourselves to be “neutral” facilitators helping an organization move from point a to point b. We saw ourselves as “outside” the system.” Of course, you are not outside the system, you are within it, and “the system” […]
Read More...Blog post by Kent Glenzer Let me kick things off with my own reflection on some of these questions. I have three assumptions that need to be surfaced. First is that good development gets at root causes of problems in a substantial – not superficial, or merely discursive – way. I don’t consider anything as […]
Read More...Abstract on behalf of Rajalaxmi Kamath and Smita Ramanathan This piece is an attempt to synthesize our learnings about poverty and action research using the financial diaries methodology among the urban poor at Ramanagaram, a town 60 km away from Bangalore, India. We introduced a participa tory component in the financial diaries methodology by asking our respondents […]
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